Experts on Customer Service in Contact Centers
SLG Logo
Menu
photo

 

 

 

 

 

 

 

 

 

"If you would like your call center to increase productivity and employee satisfaction while simultaneously reducing cost, you owe it to yourself to call Tim."  Doug Harrison, Founder and CEO, The SCOOTER Store

Read More Testimonials

See Tim In-Person:
May 19-21, 2008: 3 Workshops at the Call Center Demo - Dallas
May 30, 2008: National Association of Dental Plans  - Online Seminar
22
June 23, 2008: Call Center Week: Master Class Workshop - Las Vegas
July 10, 2008: 7 Ways to Improve Your Contact Center Today - Austin
aa
July 15-16, 2008: ICMI's WFM: Basics and Beyond - Chicago
Sep 3, 2008 National Association of Dental Plans Conference, Orlando
2
Sep 16-17, 2008: IMI Call Center Conference -  Istanbul, Turkey
2
Sep 23-24, 2008: ICMI's Essential Skills & Knowledge Seminar - Dallas

 


We know what it's like to go outside the organization for consulting and training services - we've been in your shoes. With our extensive real-world experience running customer service operations, we can quickly provide your organization recommendations and tools that will have an immediate impact. Our consultants have worked with some of the most admired organizations in the world - DELL, USAA, The Coca-Cola Company, AIG, ISAGENIX, Farmers Insurance, Lifetouch Publishing, ADP, Mitsubishi Motors, Premera Blue Cross, The Department of Veterans Affairs, Deluxe Printing, Allstate, Kodak, Liberty Mutual, Cinergy, Amerigroup, Meguiar's, Gartner Group, The SCOOTER Store, Sykes and many more - let us share our expertise.

 

 
Footer
Contact Us Industry Information Articles & Whitepapers Training & Speaking Consulting About SLG info@servicelevelgroup.com